Support Services
Capula has a dedicated support business and provides a comprehensive range of services. Our support activities are managed through a professional support desk.
This system provides our clients with web access to service contracts and ensures we provide a professional, well-managed service. The support we provide can be tailored to meet the individual requirements of each client by agreeing a Service Level Agreement, but typically we provide:
- Lifetime support
- Management of third party applications that we have installed
- System configuration management
- Call out 24/7/365 support for hardware and software
- On-site engineering support
- Training
- Disaster Recovery
- Spares & Repairs